Contact us

The Northern Grampians Shire Council is available to assist you with your enquiries.

Please contact us if you:

All correspondence should be addressed to the Chief Executive Officer.

Postal Address: PO Box 580, Stawell, VIC, 3380

Email: ngshire@ngshire.vic.gov.au

Visit one of our customer service centres; 

Stawell Customer Service Town Hall 

59-69 Main St, Stawell (headquarters) View Map
Hours: 8.30am to 4.45pm Monday to Friday (public holidays excluded)

St Arnaud Customer Service 

Town Hall, 40 Napier St, St Arnaud View Map
Hours: 10am to 4pm, closed 1pm - 1.30pm Monday to Friday (public holidays excluded)

Or call

Ph: 03 5358 8700

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS):

  • TTY users can phone 133677 then ask for 03 5358 8700
  • Speak and Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5358 8700
  • Internet relay users can connect to NRS on https://internet-relay.nrscall.gov.au