St Arnaud office will be closed from 11am and Stawell office from 12pm on Thursday 6 October for a staff event. Customer Service Centres will be closed for the remainder of the day and will reopen on Friday 7 October. In the event of an emergency, please ring 03 5358 8700 for assistance.
Rates are payable by four quarterly instalments. Reminder notices are issued prior to the respective due date of each instalment.
Current due dates of the instalments are:
Instalments not paid by the due date may incur interest at 10.0% per annum.
If you would prefer the convenience of having your rate notices delivered electronically, council has two options for providing this service.
eNotices is a secure and easy way to receive your rate notices direct to your email. Once set up, you also have the option to pay your rates via the payment gateway using either your nominated bank account or credit card.
Upon registration, all of your notices can be viewed at any time.
See our FAQ page for eNotices for futher information.
To register for electronic delivery of rate notices click here
Please note, you will require your eNotices Reference Number which can be found at the bottom of your rates notice.
To access your eNotice account click here
If you are already registered with your bank for BPAY you simply need to log onto your online banking site and register to receive Northern Grampians Shire Council rates accounts at the 'BPAY View' or 'View Bills' section. Once a registration is completed, you will receive an email notification when all future rate notices are delivered to your online banking mailbox.
To find out more about BPAY View click here
Once registered for either eNotices or BPay View, all future rate notices will then be delivered to you electronically rather than by mail.
Instalment payments can be made by direct debit. Application forms must be lodged at least 14 days prior to the due date of the next instalment.
Direct debit payments may also be made fortnightly or monthly. Before making a direct debit application for fortnightly or monthly payments, please contact the rating department for confirmation of the appropriate payment amount and the dates that these payments will be deducted.
Direct Debit application form >>
Northern Grampians Shire Council provides other methods for payment of rates and charges.
You can make your rates payments via your banks BPay service using the Bpay details on your rates notice. If you are unsure on how to use this service please contact your bank.
Make cheques payable to Northern Grampians Shire Council. Send to Northern Grampians Shire Council, PO Box 580, Stawell VIC 3380
Call into our customer service centres in St Arnaud or Stawell. We accept credit cards and have EFTPOS facilities.
In person or via B-Pay: phone 13 18 16 or www.postbillpay.com.au
Click here to see about Council Rates application for Financial Hardship
For further information contact council's rating department.
Phone: 03 5358 8710
Email: rates@ngshire.vic.gov.au