Kerbside waste and recycling services

For all non-compulsory areas,

Pending review of the service in partnership with our contractor, council will not accept further opt-in waste and recycling service from non-compulsory areas. Please contact council's waste department for more information. 5358 8700

Each property is allocated a set of bins, with the initial supply provided by council when the property first joins the waste service. Ongoing responsibility for the security and maintenance of these bins’ rests with the property owner.

Where bins are lost or stolen, replacement costs will be charged to the property owner.

This helps minimise the risk of bins being left unsecured or taken by tenants or previous owners.

Council will cover the cost of repairing or replacing bins where damage occurs due to normal wear and tear associated with the collection service, including instances where a bin has fallen into the collection truck.

New Waste and Recycling Service Request Form >>

Additional Service Request Form >>

Businesses, organisations, or individuals may be eligible for an exemption from the council kerbside collection charge.

For eligibility details, please refer to the policy(PDF, 295KB).

Application Form for Commercial and Industrial Premises - Exemption from the council Kerbside Waste and Recycling Service >>

Cancellation of waste and recycling kerbside services form >>

Application to change size of recycling bin >>

Cancellation of additional kerbside services form >>

Each property is allocated a set of bins, with the initial supply provided by council when the property first joins the waste service. Ongoing responsibility for the security and maintenance of these bins’ rests with the property owner.

This helps minimise the risk of bins being left unsecured or taken by tenants or previous owners.

Council will cover the cost of repairing or replacing bins where damage occurs due to normal wear and tear associated with the collection service, including instances where a bin has fallen into the collection truck.

Where bins are lost or stolen, replacement costs will be charged to the property owner.

Lost, stolen, or damaged bins must be reported to the council and will incur a $92.00 per 120L waste bin or $95.00 per 240L recycling bin replacement fee.

If the council's waste contractors have damaged your bin and/or a new lid or wheels are needed, please contact the council directly on 03 5358 8700.

If your bin has been damaged other than by the council's waste contractors, fill out the form below and pay the $92.00 per 120L waste bin or $95.00 per 240L recycling bin per bin replacement fee.