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Council delivers two services under its Positive Ageing program. The first is the Victorian Home and Community Care Program for Younger People (VICHACC) aged under 65 years and the second is the Commonwealth Home Support Program (CHSP), for people aged 65 years and over.
For referral to the service for residents aged under 65 years, contact the Northern Grampians Shire Council office directly on 03 5358 0514.
Residents who may be eligible for the National Disability Insurance Scheme are encouraged to make contact directly on 1800 800 110 or visit their website.
For residents aged over 65 years, all referrals must be made to the Commonwealth Home Support Program through My Aged Care via:
Phone: 1800 200 422
Staff at My Aged Care will assist you to register and a referral will be sent to Northern Grampians Shire Regional Assessment Service for Assessment. If you require assistance from council staff to undertake this process please phone 03 5358 8700.
After council has received your referral for assessment we will arrange to meet to assess your needs. As a result of the assessment, you will be supported to select the service provider of your choice and if this service provider is the council, the assessment staff will complete a service-specific assessment and the referral will then be passed on to council to provide this service.
Council provides a number of services:
For more information please call the Positive Ageing Office on 03 5358 0514 during the hours of 8.30am-4.45pm Mon-Fri.