Our Customer Service offices will be closed from 12pm on Christmas Eve, Wednesday, December 24 and re-open as normal from 8.30am on Monday, January 5, however there is still support available for certain services or incident events. Please click the link below to find out more.
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Looking for things to do and places to go to beat the upcoming summer heat? We have you covered these school holidays. Click below to find out more about what different venues have planned.
Onsite wastewater systems require periodic maintenance and care as they have limited capacity and lifespan.
Too many users on the system, lack of maintenance, damage to the system by cultivation, traffic or stock, or general wear and tear may cause the system to fail and wastewater to leak out to the surface of the ground or into a waterway. If this happens to your system, it will be time to repair or upgrade it.
No permit is required for a repair of your current system but if your system requires a new effluent system or an upgrade, you will need a permit to install and you may need to relocate the system to your reserve area, set aside at the time of the first installation for future expansion or upgrades to the system.
If your neighbour's wastewater is leaking, you may be noticing a very unpleasant odour or boggy areas seeping onto your land or into the street. You can notify your neighbour directly and ask them to fix it, or alternatively you can report the problem to council and we will investigate it for you.
To let us know about a leaking wastewater problem, please complete the online form linked below.