Our customer service offices in Stawell and St Arnaud will be closed for the Easter long weekend, starting tomorrow, Friday, April 3. Our offices will reopen on Tuesday, April 7, at 8.30am. In case of emergency, please call (03) 5358 8700.
Find out more about the various activities happening across the shire this Easter including the Powercor Stawell Gift, Great Western Rodeo and Stawell Lions Club Easter Carnival, along with school holiday activities at Stawell and St Arnaud libraries and Stawell Sports and Aquatic Centre.
Find out more
Council's annual Animal Registration Notices have been issued to pet owners with fees due by Friday, April 10. If your animal is deceased or its details have changed from those on the registration notice, please call us on (03) 5358 9096 to update your records. If you have a new pet and need to register it with council, please click the link below.
Register your pet with council
Funding council services and facilities
Council's rate revenue along with the other income streams, is used to help fund a range of services and facilities provided by the council for the enjoyment and safety of the whole community. Some examples of these services are road construction and maintenance, public gardens, youth and children's services, library services, and aged care services.
Council rates are a property-based charge. Councils such as Northern Grampians use property values as the basis of their rate calculation. For general information about how rates and valuations are calculated, please visit the Local Government Victoria website here.
The following information provides insight about how to pay your rates, how to change your details, how to apply for hardship support, what concessions are available, and how to read your rates notice. Should you have any questions or required specific information about your property's rates notice, please contact council's rate team by calling (03) 5358 8710or by emailing rates@ngshire.vic.gov.au.
Information about how we calculate your rates.
Find out about options for paying your rates including registering for electronic rate notices.
Find out more about the different sections and fees outlined on your 2025/26 rates notice.
Information about the different rebates and exemptions available for your rates.
Information about the Emergency Services and Volunteers Fund coming into effect from July 1, 2025.
We are here to help in the event you need some additional support to pay your rates.
How to advise council of a change in your details such as change of name, change of address, or change of tenant/ratepayer.
Learn how property valuations are determined and how to object to a valuation.
Our most frequently asked questions concerning your rate notice and charges.