Contact us


The Northern Grampians Shire Council is available to assist you with your enquiries.

Please contact us if you:


Contact us online

In writing

All correspondence should be addressed to the Chief Executive Officer.

Postal Address: PO Box 580, Stawell, VIC, 3380


In person or via telephone

Visit one of our customer service centres; 

Stawell Customer Service Town Hall

59-69 Main St, Stawell (headquarters)
Hours: 8.30am to 4.45pm Monday to Friday (public holidays excluded) 
Ph: 03 5358 8700

St Arnaud Customer Service

Town Hall, Napier St, St Arnaud
Hours: 10.00am to 4.00pm, closed 1.00pm - 1.30pm Monday to Friday (public holidays excluded)
Ph: 03 5358 8700 


National Relay Service (NRS)

If you are deaf or have a hearing or speech impairment you can call through the National Relay Service (NRS):

  • TTY users can phone 133677 then ask for 03 5358 8700
  • Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5358 8700
  • Internet relay users can connect to NRS on