Aged & Disability Services


How Home and Community Services Can Work for You

Are you growing older and worrying about being able to stay at home?  Are you living with a disability?  Are you caring for a family member or friend?

The Home and Community Care (HACC) Program funds a range of services designed to support you, or the person you care for, to stay active and independent and living at home for as long as possible.

Helping people stay active, involved and doing as much for themselves as possible is proven to help people stay more independent with a greater sense of wellbeing.  This is the approach we take in working with you.

Depending on what is available in your local community and your needs, HACC services can include support for:

  • Around the house
  • Eating well
  • Out and about
  • Self-Care
  • Managing your health

Referral and Eligibility for HACC Services

Referrals for the Home and Community Care Program can be made by the individual, family, friends, or health services.
Potential recipients of the service will first be assessed for eligibility in accordance with the HACC guidelines with all details kept strictly confidential.   Call Northern Grampians Shire Council for a 'Living at Home" assessment on (03) 5358 7590 (Stawell) and (03) 5495 1500 (St Arnaud).   Northern Grampians Shire HACC Services are a designated Living at Home Assessment Agency.

Home Care

Services include:

  • Domestic assistance
  • Meal preparation
  • Administrative tasks (such as paying bills, making appointments)
  • Shopping support

Personal Care

Services include:

  • Assistance with personal hygiene tasks such as showering, washing, dressing, grooming, toileting and even tuck in.
  • Essential personal care is also provided at weekends and on public holidays where there is no family support available.

Respite Care

Provided in the home or community where the child or adult is unable to remain home alone due to disability, infirmity or dementia, respite enables carers to attend appointments and social or recreational activities.

Food Services- Meals on Wheels (MOW):

All meals are designed to meet daily nutritional requirements and specific dietary requirements. Meals are prepared by the Stawell Regional Health and East Wimmera Health Services kitchens.

Meals are available 7 days a week based on assessed need and dietary requirements and can be delivered either hot or frozen.

Meals are delivered Monday to Friday by volunteers from the community and at weekends by staff of the Aged & Disability Services team.

Delivered meals can be provided as either of the two following options:

  1. Main meal which consists of soup, main course, dessert, and a vitamin supplement of juice or fruit.
  2. Light meal consisting of sandwiches and soup or sandwiches and fruit.

Home Maintenance

Home Maintenance aims to assist people who are unable to maintain their own home to continue to live independently and safely. The Home Maintenance service does not cover work which requires the services of a qualified trades person.

Works that can be undertaken include:

  • Minor modifications to the home to help people cope with a disabling condition as designated by an Occupational Therapist
  • Installation of safety key boxes and smoke detectors
  • Replacement of locks and wire screens
  • Repairs to doors and steps
  • Cleaning windows and spouting (height limit applies)

We Work With You

We work with you, and the people who support you, to find out the things you want to achieve and the things that are important to you.  We then help to put in place the right solutions with you.  The Living at Home Assessment Officer has access ro a range of professional services such as nursing, physiotherapy, occupational therapy and podiatry in your home or at a centre.  These professionals can help you manage your health issues, offer advice and connect you to other support such as aids and equipment or fitness programs to build your strength and ability to stay active.

We want to ensure that you are at the centre of every decision.  We will help you do as much as you can for yourself to help maintain your independence.

Contact Details

St Arnaud:

Phone: (03) 5495 1500  Fax: (03) 5495 1026


Phone: (03) 5358 7590 Fax: (03) 5358 5703


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